What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
I just wanted to say thanks very much for the Crimsafe installation at my house – I now feel that my daughter and I are much safer. You were both a pleasure to deal with – professional and efficient – and the new screens & doors were installed without hassle. Thanks again. I wouldn’t hesitate in recommending Activate to anyone looking for Crimsafe.
Dear Graham and Team
I’d like to convey my sincere thanks for a great job dealing with my enquiry and installing the Crimsafe screens here this morning. Your timeliness and professionalism are to be admired and I am extremely grateful. This has not been an easy time for me but your empathy has gone a long way in helping me to cope. I would be pleased to recommend you and/or contribute to testimonials.
Your tradesmen were very professional and did a great job.
Thanks very muchHelen
Dear Activate Security Staff,
Many thanks for the wonderful doors which were installed yesterday.
Brett worked tirelessly for 6.5 hours (no stops!) and his high level of workmanship is evident throughout. He is a wonderful worker whom you should be very proud is part of your company.
Thanks also to Oscar who took one of the doors away for readjustment but they all work perfectly now and we wish we had ordered them years ago!
Once again, many thanks for your terrific customer service – and great product.
We are so impressed with the doors and thought Brett was fantastic.
Have a lovely day and thanks for the receipt.
I have just had Crimsafe installed in my very large family room sliding door and kitchen window.
I want to congratulate your installer for the excellent work in a difficult circumstances.
Many thanks once again for a fabulous service. Only two more sections of the house to do!T Carter
Many thanks to Brett and Oscar for all their efforts and a brilliant job.
I will happily recommend your company to friends and family. Your care and attention for the achieved outcome has been wonderful.
Kind regardsGabrielle and Rob
I have just had french door and window fixtures fitted last week, I am sure the gent was called Oscar, I just wanted to let you know he has done a fantastic job
We don’t get to share our great customer service experiences to often these days.
A true asset to your company. Thank you for listening and not only a great product but great customer service and staff.
Keep up the good work thank you once again.Margaret M
Please thank Oscar for a wonderful job. Was an absolute pleasure working with all of you. Will highly recommend the Company should anyway be looking for security.
I just wish to take this opportunity to compliment your company by way of this testimonial –
“We were very fortunate indeed to visit Activate Security at Geebung when making plans to change our front double security doors to “Crim Safe”.
From the minute we stepped into their very impressive showroom, we were greeted in an extremely professional manner – both by their “front of house” and sales staff.
Instantly, we had no hesitation in inviting them to give us a quote and, from then on, we experienced craftsmanship rarely found these days in concert with exemplary professional service –
. every timeline was met
. the quality and finish of the security doors was amazing and
. the installation was meticulous
Oscar assisted us through the entire project and his professional tradesmanship ability as well as his customer relation skills made it a pleasure to deal with Activate Security.” Col and Sandra
Dear Michelle, (Crimsafe Head Office)
I thought you had to know about Activate Security (again). I am not sure if you have a ‘Licensee of the Year’ or anything like that, but if you do, I believe that Activate should be a top contender.
Jean has been fabulous and stayed in touch with me and organised Oscar to do the final measure today. Again, they exceeded expectations. What superb service and attention to detail. Activate are, without question, the best-run and most professional company I have ever come across. Thank you so much again. I will be recommending Activate and Crimsafe to all my friends and acquaintances as a result.
I will stay in touch.
Kind regardsR Jones
Just wanted to pass on my thanks to all at Activate Security for the professional and efficient service I have received – from the initial quote through to the completion of the job – I am a very satisfied customer who will be recommending your company to any of my friends who require a similar service.
Thank you again
We are so happy with our new screens – just can’t understand why we didn’t do it earlier.
I would just like to thank everyone in your organisation for such prompt and professional service.
From the time I rang last week to receive a quote for new security doors after a robbery at my house, to the gentlemen who came out to measure and fit the doors, it has been a wonderful experience.
My partner is now very happy I have more security at home and he has taken your details to get a quote for new doors at his place.
I will highly recommend your company to anyone who is looking at putting new security on their house.
Next year I would like to replace another large door with Crimsafe so I will be in touch once I save up again.
Thank you once again for making this an easy and painfree fix.
Thanking YouJ R
How nice are these doors! l love them!
We will tell everyone we know about Activate!
We are so happy with our new screens – just can’t understand why we didn’t do it earlier.
Many thanks Jean
The girls are all settled and setting out on the next stage of their lives.
Thank you for your wonderful service and attention to detail, plus your personal touch with everything… something missed these days in a lot of businesses.
I will be recommending your business to many friends, in fact have already!
Kind regards,Vicki M
I would just like to thank the dedicated person who came out to our home and measured up windows in the rain. I was at work that day and my daughter informed me of the efforts of your employee. Kind regards and if this is anything to go on I am sure we have chosen the right product. Thanks again,Ann S
Patricia’s feedback was noted by Crimsafe: We just got a lovely letter from the above lady saying what a fantastic job you guys did for her recently – she was really pleased with how Oscar and the installer treated her and the standard of work and customer service.Patricia Gilchrist
You were a pleasure to deal with. I just wish I did it earlier! Thank you again. I would recommend Activate Security to anyone needing Crimsafe.Mr Corpus
Thanks Jean – please pass on my thanks to all the team involved in helping us out over the past few weeks.
They really do the most amazing job and worked very hard to make sure our home was safe and secure.
Geoff was very helpful and flexible and the guy who came out to install our screens (I’m so sorry, I can’t recall his name) was absolutely brilliant.
Wishing you all a lovely Christmas,
I just wanted to provide some feedback.
From quote to installation only took few days, less than the original advice of two weeks which was fantastic. I’d also like to say how impressed I was with Oscar who did my installation. He was friendly, efficient and went that extra mile spending a few minutes to help me take down the old bars on the inside of the windows.
I’ll be recommending you to friends and family.
Thank YOU so much. I do not know if you are a family business, but whatever you are doing, it is fantastic!!
Michelle just emailed me back and was extremely pleased to hear about your fabulous service.
Thank you again!!
Scott and I would just like to express and thanks for such a wonderful job your company did on our new crimsafe security doors. All of your staff where very professional and friendly and we were very pleased with the end result.
We will be recommending you to family and friends and wish your company much success for the future.
Scott and Donna
I found Oscar a very pleasant and efficient person to deal with.
Hello, I would like to thank Activate Security for being so efficient. A special thank you to the wonderful installer who did a wondeful job. Thank you .Mrs Gray
Thank you to your team for great service. Everyone I have dealt with either in person, over email or phone has been fantastic 🙂Ainslie
Just dropping you a short note to express my thanks to you, Oscar and Brett who came to fix the “door closer” today quickly and efficiently.
I have always felt your company provided me with a quality product, good workmanship and reliable customer service. The recent installation for my internal access garage door has reinforced that feeling.
Thanks again for your great service.
And thank you for your service and a job well done. We are very happy with the crimsafe front door and your service along the way was fantastic.
I recently had some Crimsafe sliding doors installed at my townshouse in Fortitude Valley, which I’m extremely please with.
The 2 installers that worked on my job are a credit to your company – I was impressed with their professionalism and willingness to make sure I was 100% happy with the job, nothing was too much trouble!.
Thanks again for the good job – I’ll be back in touch in the near future as I will require some more doors installed.